Frequently Asked Questions

Answers to Common Questions About HENGYUAN Packaging Machinery

Q1. Are you a manufacturer or a trading company?

HENGYUAN is a China-based packaging machinery manufacturer supplying individual machines and customized production line solutions. Factory visits are welcome.

Q2. What equipment can be included in a bottling line?

Depending on your production needs, a line may include bottle unscrambling, rinsing, filling, capping, sealing, labeling, coding and end-of-line packing.

Q3. What products can your filling machines handle?

Our equipment can handle various liquids, pastes and viscous products, including water, oils, detergents, lotions and sauces. Machine selection depends on product characteristics.

Q4. What information do you need for a quotation?

Please provide product details, filling volume, bottle and cap specifications, required capacity and available power supply. Photos, drawings and factory layouts are helpful.

Q5. Can your machines handle different packaging formats?

Many machines support multiple bottle sizes, filling volumes, caps and labels within their specified working ranges. Changeover parts or adjustments may be required.

Q6. Can machines be customized and tested before shipment?

We can evaluate customized machine configurations and arrange sample testing as agreed for the project. Please confirm sample requirements with our team in advance.

Q7. What are your delivery and installation arrangements?

Lead times, installation, commissioning and training arrangements depend on the machine configuration and project requirements and will be confirmed in the quotation or contract.

Q8. What warranty and after-sales support do you provide?

We provide a one-year warranty and ongoing technical support. Warranty terms and coverage are specified in the sales contract.

Need More Information About Your Packaging Project?

Tell us your product, packaging specifications and required production capacity. Our team will help you find a suitable solution.